Our FAQ's

Got a question? See if we can help you answer it here! If you don't find the answer you are seeking, please feel free to Drop us a line!

How do I schedule a free estimate?

Contact us directly at (480) 813-1232 or drop us a line using our Contact Us Form and we will be in touch as soon as possible.

What areas do you service?

We service areas of Phoenix, Scottsdale, Paradise Valley, Tempe, Chandler, Ahwatukee, Mesa, Gilbert, Queen Creek and surrounding cities.

Do you ship gates out of state?

We are a local Arizona business only. Our services are offered in the Greater Phoenix Metro area, servicing: Phoenix, Scottsdale, Paradise Valley, Tempe, Chandler, Ahwatukee, Mesa, Gilbert, and Queen Creek.

Do you sell parts for my existing gate?

As a manufacturer only, we do not sell retail parts.

Can you repair my existing gate?

We offer repair services only for gates previously crafted and installed by Action Gates.

How long will it take to get my gate?

With all of our gates and fencing are custom built, our average lead time is approximately 3-6 weeks.

Do I need to be present for installation?

You do not need to be present for the installation, however we will require a contact phone number to reach you if needed. If your installation includes automation, the installer will review the installation procedures, locations of equipment and demonstration at completion. This information will also be sent to you electronically by email for your future reference.

Do you offer a warranty on my new gate/fence?

Yes. Action Gates does offer a limited lifetime warranty on all gates/fencing crafted and installed by us.

Is Action Gates Licensed & Insured

Yes. Action Gates is licensed and insured.

Automation FAQ's

For all FAQ's regarding automation, please visit the Bulldog Automations FAQ's page

Should I be maintaining my gate?

Regular maintenance, such as keeping the track clean and free of debris, greasing hinges and rollers/wheels, will always help to keep your gates performing the way they should and increase the life of the product.

Additionally, if you have a gate made with cedar wood, you will need to seal the wood annually.

What is composite?

Composite is a synthetic maintenance-free, eco-friendly alternative to natural wood. This man-made product consists of 100% recycled materials, is resin-based and requires no annual protective over-coating (sealing) as is required with natural wood products to prevent warping and cracking. Due to these characteristics, as well as its close resemblance to natural wood, it is quickly becoming the popular choice for many.

What is a 'Privacy' gate?

This style of gate is void of any pickets between the wood slats and in its place is secured with (4) heavy duty 1” cross supports to the backside. The result is a sturdy, custom, close fitting application of wood slats thereby greatly reducing visibility. For those seeking even more privacy, we also have the option available to select steel privacy straps which are mounted to each side of the gate frame for the purpose of blocking the open space between the outside gate frame and the post.

What is powder coat?

Is a mixture of finely ground particles of pigment and resin. It is an advanced, environmentally friendly, electro-static method of applying a decorative, resilient and long-lasting finish on our gate/fencing products. The powder-coat application resists corrosion by forming an impermeable barrier between the metal and atmospheric moisture.

Unlike the uncertainty of hand cleaning services carried out in the majority of local Powder-coat companies, we utilize the services of the most technologically advanced Powder-coat company around. All of our products are run through a conveyorized iron-phosphate pre-treatment system to prep and thoroughly clean away any and all dirt, grease and debris, ensuring the surface has been prepped for the best adhesion. This critical step is the most important process in ensuring our customers a long lasting powder-coat finish for years to come.